Terms & Conditions
Mail Order
Updated 15th May 2011
We want you to be completely happy with everything you purchase from Timeless Parties Ltd, but should a problem arise, please return items, fully packaged, within 28 days and we will be happy to replace the item or refund you in full.
How do we use your information
We use the information that we collect about you to: Process your order, Manage your account, Administer this website, Notify you of any special offers, products or services, Monitor customer traffic to help improve the design of the site.
NONE OF YOUR INFORMATION WILL BE SOLD OR RENTED TO ANY THIRD PARTIES.
Payment
We accept Credit Card, Debit Card payments via paypal.
The goods will not be delivered until the customer’s funds that have been paid to Timeless Parties Ltd, have cleared in full.
Order Notes
Please note that all transactions will be carried out in GBP. Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers.
We will not be held responsible for pricing errors due to software mal-functions, or human error. This website operates on an ‘invitation to treat’ basis and not as an ‘offer for sale’ as a result, Timeless Parties Ltd reserves the right to decline orders for bulk or high value purchases.
Delivery
Your order will be sent to you in 5-7 days. For International orders – Please contact us for information.
Credit Card Security
At this stage, you will be passed on to a Paypal, none of your credit card details are held on our systems.
Privacy Policy
We collect only the basic personal details required to process your order. We do not store any customers financial or credit card details in any form. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals.
Returns Policy & Guarantee
We guarantee your satisfaction. All of our products come with a no fuss guarantee.
Contacting us
Please contact us at the details below:
Postal Address:
Timeless Parties Ltd
Combermere
Buckles Close
Charlton Kings
Cheltenham
Gloucestershire
GL53 8QT
Phone: +44 7788 858 428
Email: info@timelessparties.com
Unlawful or Prohibited Use
You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.
Web Site Terms of Use
All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change with out notice. Timeless Parties Ltd owns the copyright in all materials on this site.
Copyright
All contents and information on this site including without limitation text, graphic and images, is the property of Timeless Parties Ltd or the property of their respective owners and is protected by United Kingdom copyright laws.
Tradmarks
All trademarks that appear on this site are the property of their respective owners.